Privacy Policy

This Privacy Policy describes how HandyFix s.r.o. (IČO: 09456781), operator of welowagavepos.eu, collects, uses and protects personal data. This policy is compliant with Regulation (EU) 2016/679 (GDPR) and Act No. 110/2019 Coll. on the processing of personal data.

1. Data Controller

The data controller is HandyFix s.r.o., Václavské náměstí 12, 110 00 Praha 1, Czech Republic. Email: info@welowagavepos.eu. Phone: +420 226 288 100.

2. Data Collected

This website collects the following categories of data:

• Contact form submissions: name, phone number, email address, and message content — collected only when a user voluntarily submits a form
• Server logs: IP address, browser type, operating system, referral URL, pages visited, and timestamps — collected automatically by web server software for security and diagnostic purposes
• Cookies: session identifiers and preference cookies (see Section 5)

3. Purpose and Legal Basis for Processing

Personal data submitted via the contact form is processed for the purpose of responding to the enquiry. The legal basis is Article 6(1)(b) GDPR (performance of a contract or steps prior to entering into a contract) or Article 6(1)(f) GDPR (legitimate interest in responding to correspondence).

Server log data is processed under Article 6(1)(f) GDPR for the legitimate interest of maintaining website security and operational integrity.

4. Data Retention

Contact form data is retained for a maximum of 24 months from the date of submission, or until the enquiry is resolved, whichever is shorter. Server log data is retained for 90 days. Cookie preference data is stored in the user's browser and expires after 12 months.

5. Cookies

This website uses the following cookies:

• cookieConsent — stores the user's cookie acceptance choice. No personal data is transmitted to third parties. Expires after 12 months

If you reject cookies, the website remains fully functional. No tracking, advertising, or analytics cookies are used on this site.

6. Data Sharing

Personal data is not sold, rented, or shared with third parties for marketing purposes. Data may be disclosed to competent authorities where required by Czech law or EU law.

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access — to obtain a copy of the personal data held about you
• Right to rectification — to correct inaccurate or incomplete data
• Right to erasure — to request deletion of your data where there is no overriding legal basis for retention
• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests

To exercise these rights, contact us at info@welowagavepos.eu. You also have the right to lodge a complaint with the Czech supervisory authority: Úřad pro ochranu osobních údajů (ÚOOÚ), Pplk. Sochora 27, 170 00 Praha 7, www.uoou.cz.

8. Security

Technical and organisational measures are implemented to protect personal data against unauthorised access, alteration, disclosure or destruction. These include access controls, encrypted transmission (HTTPS), and regular security reviews.

9. Disclaimer

The information published on welowagavepos.eu is provided for general informational purposes only. While every effort is made to ensure accuracy, HandyFix s.r.o. makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability of the information. Any reliance placed on such information is strictly at the reader's own risk.

For any renovation work involving structural elements, gas, electrical systems, or work regulated under Czech building law (zákon č. 183/2006 Sb., stavební zákon), always consult a licensed professional.

10. Changes to This Policy

This policy may be updated periodically. The date at the top of this page reflects the most recent revision. Continued use of this website after changes constitutes acceptance of the revised policy.